Terms Of Offer For Sale

These terms of offer for sale ("Terms of Offer For Sale") between Green Gamut Digital Incorporation d/b/a Green Gamut (hereinafter referred to as “Green Gamut” ) and the users of the Website ("You" or "Your" or "Yourself" or "User") describe, inter alia, the terms of offer for sale, purchase of goods and services through the redemption reward points ("Points") or otherwise on the Website, www.greengamut.com ("Website").

Please read the terms of offer for sale carefully before purchasing any products or availing any services on the website. Any purchase made by you through the website of the products/ services shall signify your acceptance of the terms of offer for sale and your agreement to be legally bound by the same.

In addition to the foregoing, you shall also be bound by the terms of use of the website, terms of offer for sale issued by the vendor or additional terms of service which are displayed with the selection of the product, if any ("additional terms") at the website. If there is any conflict between the terms of offer for sale and the additional terms, the additional terms shall take precedence in relation to that sale.

If you do not agree with the terms of offer for sale, please do not access the website for any purchase.

1. Business

1.1 The Website is a platform that facilitates the online sale and purchase of branded merchandise and services ("Services") offered by Green Gamut and its own various affiliates/ registered merchants/ vendors/ service providers (“Vendor/s").Some of the Vendors are the sellers of products too and will be delivered directly to the users, and some of the products will be Green Gamut’s own products and will be delivered by the respective dealers.

1.2 You acknowledge that Green Gamut has the right to change or discontinue any Service at any time, without notice. You further acknowledge that Green Gamut may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that Green Gamut may make to the Services. You agree that Green Gamut shall not be liable to You or to any third party for any modification, suspension or discontinuance of any aspect of the Services.

2. Rewards

Rewards earned through various participation (described in Terms of Use) can only be redeemed on purchasing products on www.greengamut.com or discounts/offers mentioned on the website only.Green Gamut conserves the right to change the reward structure and pattern any time.A user can only redeem maximum reward points which should not exceed the value equivalent to 80% of the products price.In the same order A user has to transact minimum of 20% of the product MRP through payment gateway in case he/she is redeeming the reward points.This is applicable on one or more than purchase.

3. Product

3.1 Green Gamut, through the Website also makes available of variety of branded products and merchandise at an agreed price to You. Purchase of such products will be subject to the Terms of Offer For Sale and such other additional terms, if any, as specified by the Vendor.

3.2 Green Gamut offers SHIPPING for all the products on the Website as per the company's policy, which may be changed by Green Gamut without any notice to You. Octroi charges, wherever applicable, is borne and paid by the Green Gamut and not to be borne by User.

3.3 All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands. However, in case any product is covered under seller warranty, it shall be specifically mentioned under the product details.

3.4 The price of products offered on the Website is either equal to or lesser than the Maximum Retail Price ("MRP") i.e., the discounted rate prescribed for those products. The MRP and other statutory declarations shall be mentioned on the products and/or on its packaging in accordance with applicable laws.

3.5 In the event You purchase any electronic product/s from the Vendors, Green Gamut shall not be liable for any fault arising from these electronic product/s. You are requested to visit the nearest service station as per user manual, if any or as indicated by the Vendor/s for any default in the electronic product/s. In case if there is no service station located close to you, then, in such circumstances, Green Gamut shall recall the product/s upon your request and send it to the service station on Your behalf. The personnel of service station shall directly get in touch with You for the cost incurred.

4. Services

4.1 You should take all responsibility for your own actions in utilizing the services purchased by You and Green Gamut shall not be liable for any such action.

4.2 You represents that You are of legal age to form a binding contract with Green Gamut and are not a person barred from receiving services under the laws as applicable in India.

4.3 You confirm that Green Gamut shall not be responsible for any deficiency in payment of consideration payable towards the services purchased from the Website.

4.4 Green Gamut does not offer any refunds against any services already purchased from the Website unless, any error has occurred during the purchase or redemption of such services which is directly attributable to Green Gamut.

5.Pricing Information.

5.1 Green Gamut strives to provide You with the best prices possible on products and services You buy or avail of from the Website. However, Green Gamut does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You.

5.2 While Green Gamut strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Green Gamut may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Green Gamut will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Green Gamut cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

6. Credit Card Details

In certain cases, specifically with regard to particular products/ services, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Green Gamut expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.

7. Delivery of the Product

Your shipping address, pin code will be verified with the database of Green Gamut before You proceed to pay for Your purchase. In the event case Your order is not serviceable by our delivery partners or the merchant or the area is not covered, we would request You to provide us with an alternate shipping address which we expect to have on our partner/merchant's delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by Green Gamut, in such cases Green Gamut will not be responsible for the non-delivery of the product. Green Gamut doesn't deliver items internationally. However, You can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India.

In case You book multiple order for the Products and Services in one transaction, Green Gamut would endeavor to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics' issues. If You purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by You. If You wish to ship Products to different addresses, then You should book the orders separately based on the delivery addresses.

8. Return Policy for Products.

8.1 In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team as per the following
a. customer care number at 080-41104363; 9:00 am to 6:00 pm ( Mon-Sat)
b. Filling up the 'Contact Us' form;

8.2 Upon receiving Your complaint, Green Gamut shall verify the authenticity and the nature of the complaint and if Green Gamut is convinced that the complaint is genuine, Green Gamut will inform the relevant Vendor of such complaint and request for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, Green Gamut reserves the right to take necessary legal actions against You and You will be solely liable for all costs incurred by Green Gamut in this regard. You expressly acknowledge that the Vendor selling the defective product/ service will be solely responsible to You for any claims that You may have in relation to such defective product/ service and Green Gamut shall not in any manner be held liable for the same.

8.3 Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged or tampered. If You observe that the package is damaged or tampered, request You to refuse to accept delivery and inform Green Gamut at the earliest. The return process of the product may be restricted by Green Gamut depending on the nature and category of the product.

8.4 In order to return any products sold through the Website, You are required to comply with the below mentioned conditions, viz:

  1. Please notify Green Gamut of receipt of a damaged/ defective product/service within 48-hours of delivery to You. If You are unable to do so within 48-hours, Green Gamut shall not be held liable for the failure to replace the order;
  2. Products should be unused;
  3. Green Gamut will arrange pick-up of the damaged/defective product through its own logistics partner. In the event Green Gamut is unable to do so, Green Gamut will notify You regarding the same and You will be required to dispatch the product using a reputed courier in Your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with Green Gamut;
  4. Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.;
  5. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
  6. The returned products are subject to verification and checks by Green Gamut in order to determine the legitimacy of the complaint/ return.

8.5 In the event the return of a product is duly accepted by Green Gamut , the value of such product, as originally paid by You during acceptance of delivery of product or otherwise, will be refunded to You. Refund will be processed based on the mode of payment and Green Gamut or the approved payment gateway will credit Your refunds directly into Your debit/credit card or online accounts or provide You with a cheque in this regard. Refunds will be subject to the following:

  1. Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by Green Gamut;
  2. For Cash on Delivery payments, You will be provided with a refund cheque.
  3. If the product can be repaired by the service centre, Green Gamut would get the same repaired and send it back to You.
  4. Incase of refund the redeemed reward points will not be credited back to the user account.

9. Cancellation

9.1 Cancellation by Green Gamut: There may be certain orders that Green Gamut is unable to accept and must cancel. Green Gamut reserves the right, at Green Gamut's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Green Gamut's credit and fraud avoidance department. Green Gamut may also require additional verifications or information before accepting any order. Green Gamut will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A Reward points, once redeemed shall not be refunded in case of cancellation of order either by Customer or Green Gamut.

9.2 Cancellation by the User: In case of requests for order cancellations, Green Gamut reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Green Gamut receives a cancellation notice and the order has not been processed/ approved by Green Gamut, Green Gamut shall cancel the order and refund the entire amount to You within a reasonable period of time. Green Gamut will not be able to cancel orders that have already been processed. Green Gamut has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Green Gamut and accept Green Gamut's decision regarding the cancellation. A Reward points, once redeemed shall not be refunded in case of cancellation of order either by Customer or Green Gamut.

9.3 Green Gamut reserves the right to cancel any orders that classify as 'Bulk Order' as determined by Green Gamut as per certain criteria. Any Green Gamut Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:

  1. Products ordered are not for self-consumption but for commercial resale
  2. Multiple orders placed for same product at the same address
  3. Bulk quantity of the same product ordered
  4. Invalid address given in order details
  5. Any malpractice used to place the order

10. Disclaimer

10.1 Green Gamut DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT (INCLUDING BUT NOT LIMITED TO PRODUCT CATALOGUES) OR SERVICES OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH THE WEBSITE OR ANY LINKED SITES. Green Gamut MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE VENDOR OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS OR SERVICES, INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR'S TERMS AND CONDITIONS FOR WARRANTY, SERVICE AND MAINTENANCE, AND Green Gamut DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. Green Gamut ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE USAGE OF THE PRODUCTS BY YOU.

10.2 Green Gamut SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECT IVE OR COUNTERFEIT PRODUCTS PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR AND Green Gamut SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE PURCHASE CONFIRMATION ORDER.

11. Indemnification and Limitation of Liability

11.1 You agree to indemnify, defend and hold harmless Green Gamut from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Green Gamut that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Offer For Sale or any Additional Terms applicable to the purchase of products and services on the Website.

11.2 In no event shall Green Gamut, its officers, directors, employees, partners or vendors be liable to You, the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Green Gamut has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your purchase of the products and services herein. Notwithstanding anything to contrary, Green Gamut's entire liability to You under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from You for any specific Voucher or product or service, under which the unlikely liability arises.

12.Governing Law

12.1 These Terms of Offer For Sale and the relationship between You and Green Gamut shall be governed in accordance with the laws of India without reference to conflict of laws principles.

12.2 You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer For Sale or any transactions entered into on or through the Website or the relationship between You and Green Gamut shall be subject to the exclusive jurisdiction of the courts at Bengaluru and You hereby accede to and accept the jurisdiction of such courts clear.

ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.

Copyright © Green Gamut Digital Incorporation

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